Privacy Policy

At Bugbear Bikes, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when interacting with our website, products, and services.

Information We Collect

  • Personal Information: such as your name, email address, phone number, and postal address when you make inquiries, book a test ride, or subscribe to our newsletter.
  • Usage Data: including pages visited, browser type, and time spent on the site, collected via cookies and analytics tools.
  • Transaction Data: if you purchase products or services, we may collect billing and payment information.

How We Use Your Information

We use the information collected to:

  • Provide and improve our bikes, services, and support.
  • Communicate with you about bookings, promotions, and updates.
  • Process transactions securely.
  • Ensure the safety and reliability of our website.

How We Share Information

We do not sell your personal data. We may share limited information with trusted third parties who help us operate our business (e.g., payment processors, email providers), but only to the extent necessary to provide services. We may also disclose information if required by law or to protect our legal rights.

Your Choices

You have the right to:

  • Opt out of marketing communications at any time.
  • Request access to or deletion of your personal data.
  • Adjust cookie preferences in your browser settings.

Security

We use reasonable technical and organizational measures to safeguard your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. We encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at privacy@bugbearbikes.com.